Privacy Policy

1. Information We Collect

We collect the following categories of information:

• Account data: Your email address and password (stored securely) when you sign up.
• Company data: Your company name and IEC (Importer Exporter Code) number, which you provide in Settings.
• Uploaded documents: Supplier invoice PDFs you upload for compliance analysis. These are stored securely in our cloud infrastructure, tied to your account.
• Compliance check results: The output of each AI analysis — extracted line items, MaxNOM percentage, and generated Statement on Origin PDFs — saved to your account history.
• Usage data: Standard server logs including IP address, browser type, and pages visited, used solely for security and debugging.

2. How We Use Your Information

• To provide and operate the NexDuty AI compliance service.
• To process your uploaded invoices through AI models and return compliance results.
• To store your check history so you can retrieve past reports.
• To send transactional emails (e.g., password reset) via your account email.
• To improve our product and fix bugs based on aggregated, anonymised usage patterns.

We do not sell, rent, or share your personal data or uploaded documents with third parties for marketing purposes.

3. AI Processing of Documents

When you upload a supplier invoice, its contents are transmitted to our AI processing engine for text extraction and analysis. Document content is processed transiently and is not used to train AI models. Please do not upload documents containing sensitive personal data (e.g., Aadhaar numbers, bank account details) beyond what is necessary for trade compliance.

4. Data Storage and Security

All data is stored on secure cloud infrastructure hosted in India. Access controls ensure your data is only accessible by your authenticated account. We use HTTPS/TLS for all data in transit.

While we take reasonable security measures, no system is 100% secure. We encourage you to use a strong, unique password and enable any available account protection features.

5. Data Retention

We retain your account data and compliance check history for as long as your account is active. You may delete your account at any time by contacting us, which will permanently remove your data from our systems within 30 days, except where retention is required by applicable law.

6. Cookies

We use strictly necessary cookies to maintain your authenticated session. We do not use advertising or tracking cookies.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access a copy of the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict certain processing activities.
• Data portability — receiving your data in a machine-readable format.

To exercise any of these rights, please email us at founder.nexdutyai@gmail.com.

8. Third-Party Services

To operate the platform, we work with carefully selected third-party service providers for cloud infrastructure, authentication, data storage, AI processing, and application hosting. All providers are contractually bound to process your data only as instructed and to maintain appropriate security standards. We do not share your data with any third party for advertising or marketing purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the platform or sending an email to your registered address. Continued use of NexDuty AI after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions or requests, contact us at founder.nexdutyai@gmail.com.